Call center workers: the new breed of heroes?
- 9 years ago
The Philippines has overtaken India as the new call-centre capital of the world.
This means, when you're in the US and calling any call-centre, you're most likely talking to a Filipino agents.
With its English-speaking workforce and embracement of Western culture, the Philippines is fast becoming the world's destination for call-centres.
Jofelle Tesorio has more from Manila.
This means, when you're in the US and calling any call-centre, you're most likely talking to a Filipino agents.
With its English-speaking workforce and embracement of Western culture, the Philippines is fast becoming the world's destination for call-centres.
Jofelle Tesorio has more from Manila.